Clinic Leads AI Privacy Policy Notice Last Updated: 21 February 2026

1. Introduction

This Privacy Policy describes how Clinic Leads AI ("Clinic Leads AI", "we", "us", or "our"), a trading name of Four Leaf Industries Ltd, collects, uses, discloses, and safeguards your information when you visit our website https://www.clinicleadsai.com (the "Site") or interact with our services.

By using the Site or providing your information to us, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and messaging infrastructure, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to provide the text message services (for example, SMS aggregators and carriers).

2. Information We Collect

i. Types of Information Collected

Clinic Leads AI may collect two different types of information: Personally Identifiable Information ("PII") and Non-Personally Identifiable Information ("Non-PII"). We may collect PII and Non-PII when you access or use the Site, when you communicate with us, or when you enquire about our services as a clinic owner.

Personally Identifiable Information (PII)

PII is information that identifies you or can be used to identify you. PII may include, but is not limited to:

Contact Data (such as your name, clinic or business name, mailing address, email address, and phone number(s));

Financial Data (such as your account or credit card number, where you purchase services from us);

Demographic Data (such as your postcode, age range, or preferences);

Communication Data (such as the content of your messages, enquiries, and responses when you contact us).

If you communicate with us by email, via forms on the Site, or through any chat or messaging channels we operate, any information you provide may be collected as PII.

Non-Personally Identifiable Information (Non-PII)

We may automatically collect certain information when you visit the Site, which does not directly identify you. Non-PII may include:

IP address;

Domain server;

Type of device and operating system;

Type of web browser;

Usage data, such as pages viewed, referring URLs, access times, and clickstream data.

Non-PII helps us understand how the Site is used and improve performance and user experience.

3. How We Use Your Information

i. Uses of PII

We may use PII for the following purposes, among others:

To respond to your enquiries and provide customer support;

To provide and manage the services you request from us;

To send you information about our services, features, and offers (where permitted by law and/or with your consent);

To operate, maintain, and optimise the Site and our systems;

To manage billing, payments, and accounts;

To comply with legal obligations and enforce our Terms of Service.

Clinic Leads AI does not sell or lease your PII to third parties, and we do not share your PII with other companies for their own independent marketing.

ii. Uses of Non-PII

We may use Non-PII in order to:

Understand traffic patterns and usage of the Site;

Analyse how users interact with the Site and our campaigns;

Improve and optimise our services and content;

Perform aggregate auditing, research, modelling, and reporting;

Provide relevant content and advertising, including interest-based advertising;

Help ensure the security and integrity of the Site.

Because Non-PII does not personally identify you, we may use and disclose Non-PII for any lawful purpose.

4. Cookies, Web Beacons, and Similar Technologies

We may use cookies, web beacons, clear gifs, pixels, and similar technologies on the Site.

Cookies are small text files placed on your device that help store preferences and track activity.

Web beacons and clear gifs are small graphic files or snippets of code that allow us to monitor the use of the Site and the effectiveness of communications.

We may use these technologies to:

Understand traffic patterns and usage of the Site;

Remember your preferences and settings;

Improve and personalise your experience;

Provide anonymous aggregated analytics and reporting;

Support interest-based advertising and retargeting;

Manage and secure the Site.

Some cookies or similar technologies may be placed by third-party service providers acting on our behalf (for example, analytics, advertising, or hosting providers). Those third parties may have their own privacy policies.

You can typically control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site or limit your experience.

5. SMS and Messaging

This section explains how we handle information in relation to SMS messaging when clinic owners opt-in to hear from Clinic Leads AI about our services.

i. Types of Data Collected for SMS

If you (as a clinic owner) choose to opt in to receive SMS messages from us, we may collect:

Your mobile phone number;

Your name and clinic details;

Message content, delivery status, and engagement data;

Date, time, and source of your opt-in.

ii. How We Use SMS Data

We use this information to:

Send you information about Clinic Leads AI services, features, offers, and updates;

Respond to your messages and provide support;

Maintain records of your consent and opt-out choices;

Comply with legal, carrier, and industry requirements.

iii. Nature of Messages and Frequency

If you opt in, you may receive:

Information about our AI services, advertising solutions, and automation features;

Service updates and promotional offers;

Support and account-related notifications.

Message frequency varies.

iv. Charges

Message and data rates may apply, depending on your mobile plan and carrier.

v. Consent and Opt-out

Your consent to receive SMS messages is voluntary and not a condition of purchase.

Reply STOP to opt out of marketing text messages.

Reply HELP or email [email protected] for assistance.

vi. Sharing of SMS Data

Text messaging originator opt-in data and consent will not be shared with any third parties, except SMS providers needed to deliver our messages.

6. How We Share Your Information

We may share PII and Non-PII as follows:

Affiliates and service providers: With Four Leaf Industries Ltd's affiliates and with third-party service providers who perform services on our behalf (such as hosting, payment processing, analytics, advertising, messaging infrastructure, or customer support). These parties are required to protect your data and use it only as instructed by us.

Business transfers: If we or some or all of our assets are acquired, merged, or transferred to another company (including in bankruptcy or similar proceedings), your information may be transferred as part of that transaction, and the new entity will assume the rights and obligations described in this Policy.

Legal and safety reasons: We may disclose information to comply with applicable law, regulation, legal process, or governmental request; to enforce our agreements and policies; and to protect our rights, property, or safety, or that of our users or others.

We do not sell your PII and we do not share your personal information with other companies for their own independent marketing.

7. Interest-Based Advertising

We use analytics and advertising partners to help us understand how the Site is used and to deliver more relevant advertising, including interest-based or retargeted ads.

These partners may use cookies, pixels, and similar technologies to collect information about your use of the Site and other websites over time (for example, pages visited, actions taken, or referrers). This information may be used to:

Measure and improve the effectiveness of our marketing campaigns;

Show you ads that are more relevant to your interests on other websites or platforms;

Limit the number of times you see a particular ad.

We do not share information that directly identifies you (such as your name or email address) with these third-party advertisers for their own independent use.

You can learn more about interest-based advertising and opt-out options via your browser settings and industry opt-out tools (for example, those provided by the Digital Advertising Alliance or Network Advertising Initiative). Your mobile device may also allow you to limit ad tracking.

8. Email Marketing

If you provide your email address through the Site or our forms, you may receive emails from Clinic Leads AI about services, offers, updates, and resources.

You can opt out of marketing emails at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us at [email protected].

We may still send you non-marketing emails that are transactional or service-related (for example, about your account, purchases, or important service changes).

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

Request access to the personal data we hold about you;

Request correction of inaccurate or incomplete personal data;

Request deletion of your personal data, where there is no ongoing legitimate reason for us to keep it;

Object to or restrict certain processing of your personal data;

Withdraw your consent to marketing communications (including SMS and email) at any time.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before responding to your request.

You can also control cookies and online tracking through your browser settings and relevant industry opt-out tools, as described above.

10. Security

Four Leaf Industries Ltd, trading as Clinic Leads AI, maintains reasonable physical, administrative, and technical safeguards designed to protect PII from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your interaction with us is no longer secure, please contact us immediately at [email protected].

11. Third-Party Sites and Public Areas

The Site may contain links to third-party websites or services that are not owned or controlled by Clinic Leads AI. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may also make chat rooms, forums, or other public areas available. Any information you choose to disclose in these areas may become public information. You should exercise caution when deciding to disclose personal information in any public forum.

12. International Transfers

Clinic Leads AI is operated by Four Leaf Industries Ltd in the United Kingdom, but we may use service providers and infrastructure located in other countries, including the United States. As a result, your information may be transferred to, stored, and processed in jurisdictions that may have different data protection laws than your country of residence.

Where required by law, we will take appropriate measures to ensure that international transfers of personal data are subject to adequate safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as a notice on the Site or via email).